Privacy Policy wg87 – Your Information Is Always Protected

1. Information We Collect

As a responsible online entertainment platform, wg87 only collects personal information that is strictly necessary to provide a safe, fair, and seamless service to all our members in Malaysia. Our data collection falls into two main categories: information you provide directly and information collected automatically when you use the platform.

1.1 Information You Provide Directly

During the account registration process and your use of the wg87 platform, you will be asked to provide the following information:

• Full name as it appears on your official identification document
• National identification number (MyKad) or passport number
• Date of birth for age verification purposes
• Active email address and mobile phone number
• Current residential address in Malaysia
• Payment method details (DuitNow, FPX, Touch 'n Go eWallet, GrabPay, or Boost)
• Supporting documents for the identity verification (KYC) process, such as ID card images and proof of address

1.2 Information Collected Automatically

When you browse and use the wg87 platform — whether via the website or mobile app — our systems automatically record technical information needed to ensure the best user experience:

• IP address and geographic location information at the city or state level
• Device type, operating system, and browser version used
• Session data including login time, session duration, and pages visited
• Gaming activity history and financial transaction records within the platform
• Cookie data and session identifiers for security and login convenience purposes

2. How We Use Your Information

Every piece of information we collect is used solely for the legitimate purposes stated. wg87 is committed to never using your data for any purpose outside the scope defined in this Privacy Policy without obtaining your prior consent.

Purpose of Use	Types of Data Involved	Legal Basis
Account registration & verification	Name, IC, email, phone	Contract performance
Deposit & withdrawal processing	Payment details, bank name	Contract performance
Identity verification (KYC/AML)	IC, passport, selfie, proof of address	Legal obligation
Notification & promotional delivery	Email, phone number	Legitimate interest / consent
Platform analytics & improvement	Session data, IP, game activity	Legitimate interest
Fraud prevention & security	IP address, device ID, activity patterns	Legal obligation

3. Data Storage & Security

Wg87 stores all member data in data centers located in regions that comply with applicable data protection laws. Our servers are protected by comprehensive physical and digital security measures, including biometric access controls, 24-hour monitoring, and automated backup systems.

From a digital security standpoint, the wg87 infrastructure employs the following layers of protection:

• Data encryption in transit using TLS 1.3 (Transport Layer Security)
• Data encryption at rest using AES-256
• Two-factor authentication (2FA) for all internal administrative access
• Active intrusion detection and prevention system (IDS/IPS)
• Immutable audit logs for all access to sensitive data
• Penetration testing conducted at least twice a year

3.1 Data Retention Period

Wg87 retains your personal data for as long as your account is active or as long as necessary to provide our services. Once an account is closed, we retain certain data for a period required by applicable law — typically between five and seven years — for financial record-keeping, legal compliance, and the resolution of any disputes that may arise.

4. Sharing Information with Third Parties

Wg87 does not share your personal information with any third party for marketing or commercial gain. However, in the normal course of platform operations, there are limited situations where data sharing with trusted partners is necessary:

• Payment service providers: DuitNow, FPX, Touch 'n Go, GrabPay, and Boost require minimum transaction information to securely process your deposits and withdrawals.
• KYC service providers: Third-party identity verification companies that are certified and bound by strict confidentiality agreements with wg87.
• Game software providers: Authorised game developers require an anonymised session ID to run games — no personally identifiable information is shared.
• Competent authorities: wg87 will disclose the required information to law enforcement agencies or regulatory authorities if mandated by law or court order.

All third-party service providers working with wg87 are bound by strict data protection agreements and may only use your information for the purposes specified in those agreements.

5. Cookies & Tracking Technologies

The wg87 platform uses cookies and similar tracking technologies to ensure the platform's core functions run smoothly, enhance session security, and deliver a better user experience. The following are the types of cookies we use:

5.1 Essential Cookies (Required)

These cookies are required for the platform's core operations and cannot be disabled. They include login session cookies, CSRF security cookies, and language preference cookies. Without these cookies, the platform will not function properly.

5.2 Performance & Analytics Cookies

These cookies help us understand how members use the wg87 platform — which pages are visited most frequently, where users encounter difficulties, and how to improve the overall user flow. Data collected is anonymised and not linked to your personal identity.

5.3 Preference Cookies

These cookies save your preference settings such as display language, interface theme, and favourite game selections so you don't need to reconfigure them every time you log in.

6. Your Rights as a Data Subject

As a wg87 member and data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights, which you may exercise at any time by contacting our privacy team:

• Right of access: You have the right to obtain a copy of the personal information we hold about you.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete information.
• Right to erasure: Under certain circumstances, you have the right to request permanent deletion of your personal data from our systems.
• Right to restriction of processing: You have the right to request that we restrict how we process your data in certain circumstances.
• Right to object: You have the right to object to the processing of your data for direct marketing purposes or our legitimate interests.
• Right to data portability: You have the right to receive your data in a structured, machine-readable format for transfer to another platform.

Wg87 will process all privacy rights requests within 30 calendar days from the date the request is received. For complex cases, this period may be extended to up to 60 days with written notice to you.

7. Policy on Children's Data

The wg87 platform is strictly for adult users aged 18 and above. We do not knowingly collect or store any personal information from individuals under the age of 18. Should we discover that a minor's information has been collected without our knowledge, we will immediately take steps to delete that information from our systems and close the associated account.

If you are aware that someone under the age of 18 has registered an account on wg87, please contact our support team immediately via the email address provided.

8. Changes to This Privacy Policy

Wg87 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, current legal requirements, or improvements in how we protect your data. Any material amendments will be communicated to members via in-platform notifications or registered email at least 14 days before the changes take effect.

The "Updated" date displayed at the top of this document indicates when this Privacy Policy was last reviewed. Your continued use of the wg87 platform after any changes take effect will be considered your acceptance of the updated Privacy Policy.

9. Contact the wg87 Privacy Team

If you have any questions, concerns, or requests relating to this Privacy Policy or how we manage your personal data, the dedicated wg87 privacy team is ready to assist you. You may reach us through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform
• FAQ: Visit the page FAQ us for an immediate response

We are committed to responding to all privacy-related enquiries within two business days and processing all formal privacy rights requests within the timeframe required by law.